Privacy and Terms of service
Privacy Policy
Effective Date: 04-23-2025
Sun City Towing we respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services, including our website, mobile applications, and other related services (collectively, the “Services”).
By using our Services, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our Services.
1. Information We Collect
a. Information You Provide Directly:
Name, phone number, email address
Vehicle details (make, model, license plate, VIN)
Pickup/drop-off location
Payment information (via secure third-party processors)
Feedback or inquiries submitted through contact forms
b. Information Collected Automatically:
IP address, device type, and browser
Location data (only if permission is granted)
Usage data (pages visited, time spent, etc.)
c. Information from Third Parties:
If you connect with us through Google, Facebook, Yelp, or other platforms, we may receive basic profile and contact information, subject to your privacy settings on those services.
2. How We Use Your Information
We may use your information to:
Provide towing and roadside assistance services
Process payments and dispatch jobs
Respond to inquiries or feedback
Send appointment reminders or updates
Improve our website, apps, and service offerings
Comply with legal and regulatory requirements
3. Sharing Your Information
Mobile information will not be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
4. Your Privacy Rights
If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA), including:
The right to know what personal information we collect
The right to request deletion of your personal information
The right to opt out of any “sale” of personal data (we do not sell your data)
To exercise these rights, please contact us at: [Insert Email or Phone Number]
5. Data Security
We use administrative, technical, and physical safeguards to protect your personal information. While we strive to protect your data, no method of transmission over the Internet is 100% secure.
6. Data Retention
We retain your information only as long as necessary to provide services and fulfill our legal obligations.
7. Children's Privacy
Our Services are not intended for children under 13. We do not knowingly collect personal information from children.
8. Third-Party Links
Our Services may contain links to third-party websites (e.g., Google Maps, Yelp). We are not responsible for the privacy practices or content of those sites.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The "Effective Date" at the top will reflect the latest version. We encourage you to review it periodically.
10. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us:
Sun City Towing
Email: suncitytow1@gmail.com
Phone: 916-244-9020
Address: 3408 hunter ln
11. SMS Terms & Conditions
By providing your phone number, you consent to receive text messages from Sun City Towing for service updates, dispatching, and reminders.
Opt-In: Consent is collected via our website contact forms or during phone-based service requests.
Opt-Out: You can cancel the SMS service at any time. Just text "STOP" to the number we messaged you from. After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed.
Help: If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance.
Interruption: Carriers are not liable for delayed or undelivered messages.
Cost: As always, message and data rates may apply for any messages sent to you from us and to us from you. Message frequency varies.
